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bröom Artisan Bakery & Kitchen

Updated 2026-08-12 · 2,774 reviewed · 476 listed · Scored from 952 Google reviews · How we rank ›

4.0(952) 72 composite score See reviews on Google ✓ Google-verified moderate
Aesthetic / Instagrammable CafesHalal / Muslim-Friendly CafesBrunch & All-Day Dining CafesBakery & Dessert Cafes
bröom Artisan Bakery & Kitchen
Price
moderate
Services
Aesthetic / Instagrammable Cafes, Halal / Muslim-Friendly Cafes, Brunch & All-Day Dining Cafes
Reviews
952

What recent reviews say

Bröom draws crowds for its striking aesthetic and excellent pastries, with reviewers consistently praising the visuals, sourdough, croissants, and coffee. The space feels welcoming and calm, and most staff interactions are warm. However, mains disappoint compared to baked goods, vegan claims mask poor knowledge, and occasional service coldness or operational slip-ups (closing early, spilled affogatos, gravel hazards) undercut the five-star experience.

Staff member Khai earned specific praise for attentiveness. Pastry standouts include croissants, danish, tarts, and sourdough at RM13. The menu spans nasi kerabu, Not Ikea meatballs, and waffles alongside breakfast fare. Pricing sits above local average, though some find it fair for quality.

Praised for
  • stunning visual design and decor
  • fresh pastries and baked goods
  • well-crafted coffee
  • friendly staff and service
  • cozy, comfortable atmosphere
Watch-outs
  • main courses inconsistent or disappointing
  • vegan options limited and staff uninformed
  • pastries sometimes lack wow factor
  • closing earlier than published hours
  • poor service attitude from some staff
instagrammable-decorfresh-pastriesgreat-coffeecozy-ambiancefriendly-staffoverpriced
Best for: Instagram-conscious brunch seekers and pastry lovers who prioritise ambience and baked goods.
Think twice if: Seek substantial mains, expect vegan menu expertise, or need reliable closing times. Service inconsistency and operation hiccups have frustrated recent visitors.

Strengths

  • striking minimalist design and Instagram appeal
  • high-quality pastries and fresh baked goods
  • smooth, well-crafted coffee
  • calm, welcoming neighbourhood vibe

Worth knowing

  • Staff member Khai noted for exceptional friendliness and service
  • Sourdough loaves priced RM13
  • Affogato served in cups prone to overflow due to pourer design
  • Gravel on floor flagged as tripping hazard
  • Central kitchen referenced in quality control issue with Spring Chicken
  • Location has other branch in Bukit Bintang

What reviews say by service

Aesthetic / Instagrammable Cafes
Minimalist design and visual appeal consistently highlighted as a major draw.
Bakery & Dessert Cafes
Pastries and baked goods (croissants, danish, tarts, sourdough) earn strong praise; main courses and complex dishes fall short.
Brunch & All-Day Dining Cafes
Brunch menu includes nasi kerabu, waffles, and meatballs; mains polarise (nasi kerabu liked, Spring Chicken disappointing).
Halal / Muslim-Friendly Cafes
Marked halal-friendly but vegan claims poorly supported; staff lack knowledge on dietary exclusions.

How it compares

  • Rated 4 against a 4.41 average across the 112 bakery & dessert cafes businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 34
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
474
4
252
3
97
2
53
1
76

Common questions

What time does it close?
Published hours are 7 days a week, but one recent visitor reported being turned away at 9:30pm despite a 10pm closing sign, suggesting inconsistent enforcement.
Do you have vegan options?
Limited vegan choices available; staff lack training on vegan requirements and may suggest items containing eggs. Call ahead to confirm.
What are the most popular items?
Croissants, danish, tarts, and sourdough loaves (RM13) are frequently praised. Coffee is noted as well-crafted. Main courses are less consistent.
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Last updated 2026-08-12