63
Starbucks Bandar Utama 2
3.9(590)
Good service from standout staff like Tajul, Santosh, Shiqa, and Wani, who greet warmly and handle orders with care. Yet the outlet struggles with inconsistency: long queues, forgotten drink specs, slow communication when equipment fails, and staff who miss customers waiting in line. Afternoon heat and a sometimes stuffy interior add friction to the experience. Many reviewers note quality has slipped-coffee tastes diluted, cakes shrink, and order accuracy wavers. The app ordering doesn't notify staff reliably. Still, visitors who encounter attentive crew members walk away genuinely pleased; the problem is that good experiences feel scattered rather than the norm.
Specialty Coffee & Roastery CafesStudy / Laptop-Friendly Cafes
