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HWC Coffee - Sunway Mentari

Updated 2026-08-12 · 2,774 reviewed · 476 listed · Scored from 34 Google reviews · How we rank ›

4.1(34) 65 composite score See reviews on Google ✓ Google-verified Publishes prices moderate
Specialty Coffee & Roastery Cafes
HWC Coffee - Sunway Mentari
Price
moderate
Service
Specialty Coffee & Roastery Cafes
Reviews
34

What recent reviews say

HWC Coffee draws regulars who praise the brown sugar latte and matcha range, especially when friendly staff nail the execution. However, order accuracy and staff consistency remain unpredictable; some baristas earn five-star mentions while others have prompted complaints about rudeness, wrong sizes, and cold drinks served without a call.

The business stakes its reputation on specialty coffee credentials and cashless-only service. Price sits midrange for the category, yet several reviewers felt quality did not justify the cost during off-service days. Staff attitude is the main variable: when engaged, they elevate the experience; when dismissive, they undermine it.

Praised for
  • friendly and attentive baristas
  • well-balanced specialty coffee
  • brown sugar latte popular
  • matcha drinks executed well
Watch-outs
  • inconsistent order accuracy
  • staff rudeness or inattention
  • quality varies by barista
  • inconsistent drink temperature
great-coffeefriendly-staffslow-serviceoverpriced
Best for: specialty coffee enthusiasts comfortable with cashless payment and variable service quality
Think twice if: order accuracy and staff behavior are inconsistent; cold drinks and wrong sizes reported

Strengths

  • SCAA specialty coffee credential
  • brown sugar latte signature item
  • matcha drinks praised for consistency
  • cashless digital-first operation

Worth knowing

  • Named staff Sara mentioned positively in one review and negatively in another, highlighting inconsistency
  • Brown sugar latte and matcha series noted as standout drinks across multiple reviews
  • Cashless-only payment method (no cash accepted)
  • Free cat stickers offered during events
  • Barista quality directly affects drink outcome, particularly strawberry matcha

What reviews say by service

Specialty Coffee & Roastery Cafes
Coffee quality is strong when barista technique is applied consistently; brown sugar latte and matcha drinks are signature strengths, but order errors and temperature issues undermine reputation

How it compares

  • Rated 4.1 against a 4.4 average across the 367 specialty coffee & roastery cafes businesses listed here.
  • Has more Google reviews than 17% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 48
Review volume 67
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
24
4
1
3
2
2
1
1
6

Common questions

Do you accept cash?
No, cashless payment only.
What are your opening hours?
Open 7 days; see website for daily times.
Can I buy bottled coffee to take home?
Yes, bottled options range from RM31.90 to RM44.90 for 1L sizes.
Request a quote

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Last updated 2026-08-12