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J.CO Donuts & Coffee @ The Curve

Updated 2026-08-12 · 2,774 reviewed · 476 listed · Scored from 188 Google reviews · How we rank ›

3.7(188) 64 composite score See reviews on Google moderate
Specialty Coffee & Roastery Cafes
J.CO Donuts & Coffee @ The Curve
Price
moderate
Service
Specialty Coffee & Roastery Cafes
Reviews
188

What recent reviews say

Staff performance splits reviewers: Naim, Zulaikha, Ashikin, and Anis earn praise for patience and attentiveness, but others report phone-scrolling and dismissiveness. Donuts land rave reviews when fresh and fluffy, yet multiple visitors describe dry, disappointing batches in recent months.

The location suits a shopping break or quiet rest. Walk-in customers report missing perks (no plastic bags) that delivery orders receive. One reviewer experienced possible food quality issues. When staff click and donuts stay true to standard, the experience shines.

Praised for
  • standout staff friendliness
  • fluffy, quality donuts
  • quiet, comfortable setting
  • attentive service
Watch-outs
  • inconsistent staff attitude
  • dry or stale donuts on some visits
  • staff inattentive or on phones
  • poor handling of orders
friendly-stafffresh-pastriescozy-ambianceslow-service
Best for: shoppers wanting a quiet break between mall visits
Think twice if: you rely on consistent donut texture or expect walk-in service parity with delivery orders

Strengths

  • praised individual staff (Naim, Zulaikha, Ashikin, Anis)
  • fluffy donuts when in form
  • peaceful mall-side spot

Worth knowing

  • Staff named Naim, Zulaikha, Ashikin, and Anis specifically commended for service
  • Reviewers report walk-in customers not given plastic bags, unlike delivery orders
  • Multiple complaints of dry donuts despite past soft quality
  • One customer reported possible food spoilage (masam filling, subsequent illness)
  • Staff sometimes inattentive or playing on phones during busy periods

What reviews say by service

Specialty Coffee & Roastery Cafes
Latte art praised; coffee itself rarely detailed
Bakery & Dessert Cafes
Donut quality inconsistent; some batches fluffy and loved, others stale or dry; handling by staff sometimes causes damage

How it compares

  • Rated 3.7 against a 4.4 average across the 367 specialty coffee & roastery cafes businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 19
Review volume 99
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
89
4
33
3
19
2
8
1
39

Common questions

Does J.CO at The Curve provide plastic bags for walk-in orders?
Reviewers report walk-in customers are not given plastic bags, even though the branch has them for delivery (Grab) orders. You may need to bring your own or ask.
Which staff have been praised for service?
Customers have named Naim, Zulaikha, Ashikin, and Anis as standout for friendliness and attentiveness.
Are the donuts always soft and fluffy?
No. Multiple recent reviews describe dry donuts; reviewers note the quality was better in the past. Texture consistency appears to be slipping.
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Last updated 2026-08-12