PJ Cafe
Menu

Kenangan Coffee Sunway Pyramid

Updated 2026-08-12 · 2,774 reviewed · 476 listed · Scored from 129 Google reviews · How we rank ›

4.2(129) 68 composite score See reviews on Google ✓ Google-verified
Specialty Coffee & Roastery Cafes
Kenangan Coffee Sunway Pyramid
Service
Specialty Coffee & Roastery Cafes
Reviews
129

What recent reviews say

Five-star reviews consistently highlight baristas who listen carefully to requests and deliver fresh, well-made drinks. Named staff like Sara, Natalie, Liya, and Farhan earned specific praise for warmth and attention. However, one-star reviews report rude counter staff, the worst flat white some customers have tasted, and a cockroach spotted at a table. A reviewer noted cleanliness issues on the floor and suggested quality has dropped since renovation.

Service swings between excellent and dismissive depending on the day and who is working. While drinks like the Juwara Coffee Americano win consistent acclaim, flavor consistency has faltered since reopening. Best suited for customers willing to tolerate occasional rough patches in exchange for the chance of genuinely thoughtful barista service.

Praised for
  • friendly and attentive baristas
  • good quality coffee and drinks
  • polite service
  • staff attention to detail
Watch-outs
  • rude or inconsistent staff
  • inconsistent drink quality
  • poor cleanliness (floor, pests)
  • quality decline post-renovation
great-coffeefriendly-staffslow-servicenoisy-crowded
Best for: Customers who value personalized service and are willing to return on better days.
Think twice if: Rude staff interactions, cleanliness lapses, and quality inconsistency reported by recent visitors; quality reportedly declined after renovation.

Strengths

  • Baristas who listen to and remember custom requests
  • Named staff (Natalie, Liya, Farhan) recognized for warmth
  • Specialty drinks like the Juwara Coffee Americano

Worth knowing

  • Named baristas praised: Sara, Natalie, Liya, Farhan
  • Cockroach spotted on floor by customer
  • Beverage consistency issues after renovation noted
  • Staff sometimes ignore repeat requests or speak dismissively

What reviews say by service

Specialty Coffee & Roastery Cafes
Specialty drinks like Juwara Coffee Americano praised for taste; strawberry matcha and avocado milk criticized as bland or overly sweet post-renovation.

How it compares

  • Rated 4.2 against a 4.4 average across the 367 specialty coffee & roastery cafes businesses listed here.
  • Has more Google reviews than 40% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 49
Review volume 92
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 30

Rating breakdown

5
78
4
21
3
15
2
5
1
10

Similar cafes nearby

Lizzie Cafe & Bakery @ Sunway Pyramid
56

Lizzie Cafe & Bakery @ Sunway Pyramid

3.1(29)✓ Google-verified

Lizzie Cafe earns divided opinions. When execution hits, reviewers find fair prices, solid pastries like the pistachio rose cake, and genuinely good pizza baked fresh. Coffee quality swings wildly, and several batches of cakes and scones arrive stale or underseasoned. The core friction centers on wasteful plastics (no ceramic cups, charges for takeaway bags) and a handful of concerning moments: loud staff chatter disrupting work, ungloved food handling, and inconsistency that leaves some customers satisfied and others wishing they'd gone elsewhere. Staff are generally friendly and portions generous, but this cafe demands you catch it on a good day. The pistachio rose cake and pizza tend to earn five-star notes; bland coffee, dense cheesecake, and rock-hard scones appear just as often. Long-term regulars note the menu repeats familiar weaknesses rather than improving them.

Specialty Coffee & Roastery CafesBakery & Dessert Cafes
Tous Les Jours - Sunway Pyramid
78

Tous Les Jours - Sunway Pyramid

4.6(443)✓ Google-verified

Staff warmth and fresh pastries draw repeat visits, with reviewers praising the cheerful atmosphere and strong coffee. However, quality swings sharply: fillings don't match menu descriptions, some breads arrive hard or stale, and service falls flat when staff lack menu knowledge or fail to handle mistakes smoothly.

Specialty Coffee & Roastery Cafes
HWC Coffee - Sunway Pyramid Shopping Mall
73

HWC Coffee - Sunway Pyramid Shopping Mall

4.4(35)✓ Google-verifiedPublishes prices

Most visits deliver warmth and good coffee. Staff like Hanif, Farisha, and Faiz earn specific praise for patience and care; the matcha drinks and espresso-based coffees draw regulars. The soft cushion seating and power outlets make the space comfortable for lingering. Two sour notes: a matcha order came diluted with excessive ice, and one customer received the wrong drink then faced a dismissive barista's stare instead of an apology. Consistency in drink-making and service tone varies between staff shifts. The 4.4-star rating across 35 reviews reflects this split. Strong beans and specialty credentials (Specialty Coffee Association, 91-point Coffee Review rating) are backed by their website's range of bottled and house-made options.

Specialty Coffee & Roastery Cafes

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-12