Do you offer customisation like less ice or sugar?

No. Staff enforce standard ice and sugar levels; no modifications are permitted.

What payment methods do you accept?

Card only (Maybank and HSBC cardholders receive 15% discount). Cash not accepted.

What is unique about your drinks?

Clay pot brewing method for coffee and milk tea; pandan and Thai milk tea are signature offerings with distinctive fragrant flavours.

Lung Ngen Claypot Coffee

Updated 2026-07-06 · 2,606 reviewed · 432 listed · Scored from 570 Google reviews · How we rank ›

4.7(570) 77 composite score See reviews on Google

Specialty Coffee & Roastery Cafes

Service: Specialty Coffee & Roastery Cafes
Reviews: 570

What recent reviews say

Lung Ngen stands out for its clay pot coffee and heritage atmosphere, drawing praise for fragrant Thai milk tea and pandan-infused drinks at reasonable prices. Darker threads run through recent visits: staff have been reported rude or dismissive when customers request modifications, several drinks came wrong or too sweet, and the no-customisation stance frustrates those seeking basic adjustments.

Praised for

distinctive specialty drinks
authentic old-school charm
affordable pricing
fragrant coffee and tea

Watch-outs

staff rudeness and dismissiveness
no customisation allowed (ice/sugar)
inconsistent drink quality
cash not accepted

great-coffeecozy-ambiancegood-valueslow-service

Best for: Specialty tea and coffee enthusiasts seeking heritage ambiance and unusual flavours.

Think twice if: Staff have been reported rude or inflexible on customisation (ice/sugar levels); drink quality inconsistent. Cash not accepted.

Strengths

Distinctive clay pot coffee and tea brewing
Fragrant pandan and Thai milk tea
Nostalgic, heritage-rooted atmosphere
Affordable pricing

Worth knowing

Clay pot brewing method for coffee and milk tea
Pandan-flavoured drinks available
Malay female staff member mentioned in multiple complaint reviews
No cash payment accepted
Maybank or HSBC cardholders qualify for 15% discount
No customisation offered for ice or sugar levels

What reviews say by service

Specialty Coffee & Roastery Cafes: Clay pot brewing and fragrant roasts praised; drink consistency and order accuracy inconsistent.

How it compares

Rated 4.7 against a 4.37 average across the 336 specialty coffee & roastery cafes businesses listed here.
Has more Google reviews than 76% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 79

Review volume 100

Review recency 100

Review sentiment 48

Profile completeness 75

Verification 30

Rating breakdown

494

Common questions

Do you offer customisation like less ice or sugar?: No. Staff enforce standard ice and sugar levels; no modifications are permitted.
What payment methods do you accept?: Card only (Maybank and HSBC cardholders receive 15% discount). Cash not accepted.
What is unique about your drinks?: Clay pot brewing method for coffee and milk tea; pandan and Thai milk tea are signature offerings with distinctive fragrant flavours.

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