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Neighbours Coffee @The Hub SS2

Updated 2026-08-12 · 2,774 reviewed · 476 listed · Scored from 332 Google reviews · How we rank ›

4.4(332) 75 composite score See reviews on Google ✓ Google-verified
Specialty Coffee & Roastery CafesBrunch & All-Day Dining CafesPet-Friendly CafesStudy / Laptop-Friendly Cafes
Neighbours Coffee @The Hub SS2
Services
Specialty Coffee & Roastery Cafes, Brunch & All-Day Dining Cafes, Pet-Friendly Cafes
Reviews
332

What recent reviews say

Soufflé pancakes and specialty coffee draw repeat visits, but service quality swings wildly. Some reviewers enjoy relaxed weekend hours with attentive staff; others encounter waiters who roll their eyes, ignore tables, or seem rushed. Food lands well more often than not-curry karaage and pasta stand out-though the pancakes occasionally taste too eggy. Prices sit high for the area, and outdoor chairs need replacing.

Seating constraints and inconsistent execution trip up the experience. One reviewer noted a 40-minute pancake wait elsewhere but got good timing here; another paid RM44 by card where cash rounded lower. The specialty coffee earns consistent praise, and the plant-filled space appeals to those seeking a laid-back hangout, but customer service gaps mean you might leave frustrated rather than refreshed.

Praised for
  • fluffy soufflé pancakes
  • specialty coffee quality
  • cozy, modern design
  • friendly, attentive staff (when present)
  • brunch dishes and curry karaage
Watch-outs
  • inconsistent front-of-house service
  • staff dismissiveness and sour attitudes
  • long wait times for food
  • uncomfortable outdoor seating
  • inconsistent dish quality between visits
great-coffeefresh-pastriescozy-ambianceinstagrammable-decorslow-serviceoverpricedlong-wait-times
Best for: Weekend brunch seekers and coffee enthusiasts willing to risk variable service for quality food.
Think twice if: Service reliability is crucial to you; staff have shown dismissiveness and inattention during peak times, and outdoor seating is uncomfortable.

Strengths

  • Specialty-grade coffee with consistent praise
  • Signature soufflé pancakes (when well-executed)
  • Modern, plant-filled design
  • Brunch range beyond typical cafe fare

Worth knowing

  • Soufflé pancakes praised but occasionally too eggy
  • Curry Karaage Rice Bowl and Tilapia Scorched Rice noted for flavour
  • Breakfast plate portions suitable for two light eaters
  • Pancake wait times documented at 40+ minutes at sister branch
  • Outdoor chairs cause back pain; replacement suggested
  • Card payment sometimes rounds to higher total than cash
  • Staff occasionally question customers about orders already placed

What reviews say by service

Specialty Coffee & Roastery Cafes
Strong, decent coffee consistently praised; matcha latte occasionally grainy
Brunch & All-Day Dining Cafes
Good pasta and scorched rice; soufflé pancakes fluffy but sometimes eggy; cheesecake quality inconsistent
Study / Laptop-Friendly Cafes
Cozy, plant-filled spot; reviewers stayed 3-4 hours with attentive service, but seat availability at peak times is tight
Pet-Friendly Cafes
No review evidence

How it compares

  • Rated 4.4 against a 4.4 average across the 367 specialty coffee & roastery cafes businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 60
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
239
4
43
3
16
2
15
1
19

Common questions

How long do pancakes usually take?
40+ minutes reported at sister branch; one reviewer here received theirs on good timing after mains. Ask staff to sync timing with your meal order.
Is there outdoor seating?
Yes, but reviewers report the chairs are uncomfortable and cause back pain. Indoor seating fills quickly at peak times.
Can I stay and work for hours?
One reviewer stayed 3-4 hours with two meals and drinks and received attentive service. Space is cozy but seating is limited.
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Last updated 2026-08-12