How long does a soufflé pancake take?

Peak-time waits can reach 40 minutes. Staff can notify you when to order so it arrives after your main course.

Can I stay for several hours?

Yes. Staff have been noted as attentive even over 3–4 hour stays with small orders, though experience varies.

Is there outdoor seating?

Yes, but reviewers report the outdoor chairs and tables are uncomfortable and cause back pain.

Neighbours Coffee @The Hub SS2

Updated 2026-07-06 · 2,606 reviewed · 432 listed · Scored from 329 Google reviews · How we rank ›

4.4(329) 79 composite score See reviews on Google ✓ Verified

Specialty Coffee & Roastery CafesStudy / Laptop-Friendly CafesPet-Friendly Cafes

Services: Specialty Coffee & Roastery Cafes, Study / Laptop-Friendly Cafes, Pet-Friendly Cafes
Reviews: 329

What recent reviews say

Neighbours Coffee draws regulars for its fluffy soufflé pancakes and modern, plant-filled space tucked inside The Hub SS2 mall. Coffee quality is reliably strong, and brunch portions suit light to moderate appetites.

Service varies noticeably. Some staff remain attentive through long stays; others leave drinks unattended or dismiss orders. Outdoor seating is reportedly uncomfortable, and pancake wait times occasionally hit 40 minutes. Desserts are the draw, though not every item lands consistently.

Praised for

fluffy soufflé pancakes
cozy atmosphere
strong coffee quality
attentive staff (when present)
good value brunch portions

Watch-outs

inconsistent service attention
uncomfortable outdoor seating
inconsistent food quality between branches
some desserts disappoint

great-coffeecozy-ambiancefriendly-stafffresh-pastriesgood-valuegood-for-groups

Best for: Brunch-goers and coffee drinkers seeking weekend pastries and long stays.

Think twice if: Service can be uneven; outdoor seating is uncomfortable and pancakes may carry a 40-minute wait during peak hours.

Strengths

signature fluffy soufflé pancakes
strong espresso-based coffee
plant-filled modern interior
reasonable brunch pricing

Worth knowing

Soufflé pancake is the signature item, frequently praised for fluffiness
Wait times for pancakes reported as long as 40 minutes during peak times
Staff inconsistency: some remembered orders and timing, others questioned customer orders or neglected table service
Outdoor seating described as uncomfortable (poor chairs and tables)
Menu accuracy issue: sausage advertised as bratwurst was chicken sausage instead

What reviews say by service

Specialty Coffee & Roastery Cafes: Flat whites and coffee taste strong and well-executed; matcha latte quality inconsistent between branches.
Study / Laptop-Friendly Cafes: Cozy environment and staff attentiveness to long stays observed, but outdoor seating cramped and uncomfortable.
Pet-Friendly Cafes: No reviews mention pets or pet policy.

How it compares

Rated 4.4 against a 4.37 average across the 336 specialty coffee & roastery cafes businesses listed here.
Has more Google reviews than 59% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 60

Review volume 100

Review recency 100

Review sentiment 64

Profile completeness 100

Verification 30

Rating breakdown

239

Common questions

How long does a soufflé pancake take?: Peak-time waits can reach 40 minutes. Staff can notify you when to order so it arrives after your main course.
Can I stay for several hours?: Yes. Staff have been noted as attentive even over 3–4 hour stays with small orders, though experience varies.
Is there outdoor seating?: Yes, but reviewers report the outdoor chairs and tables are uncomfortable and cause back pain.

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