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Starbucks Centrepoint Bandar Utama

Updated 2026-08-12 · 2,774 reviewed · 476 listed · Scored from 485 Google reviews · How we rank ›

4.1(485) 68 composite score See reviews on Google moderate
Specialty Coffee & Roastery CafesStudy / Laptop-Friendly Cafes
Starbucks Centrepoint Bandar Utama
Price
moderate
Services
Specialty Coffee & Roastery Cafes, Study / Laptop-Friendly Cafes
Reviews
485

What recent reviews say

Reviewers consistently praise the spacious seating, comfortable environment, and quality staff when service clicks. Mr. Somes and others earned specific thanks for going the extra mile. However, service is unpredictable: some staff are warm and engaged, while others (notably named staff member Shazwan) have been dismissive and rude. The one-drink limit is frustrating when buying for others, and the ice cup lids create spill problems despite the no-straw initiative.

Praised for
  • attentive staff members
  • comfortable seating and ambience
  • good for studying and laptops
Watch-outs
  • inconsistent service quality
  • one-drink-per-person policy
  • ice cup design issues with straws
friendly-staffcozy-ambiancegreat-wifinoisy-crowded
Best for: Students and professionals seeking a comfortable all-day workspace with reliable wifi.
Think twice if: Service quality swings widely between staff members; cashless-only payment is strict.

Strengths

  • comfortable workspace for long sessions
  • staff effort on specialty drink presentation
  • busy student-friendly hub

Worth knowing

  • Staff member Mr. Somes noted for attentive service
  • Staff member Shazwan cited for poor service
  • Cashless-only payment enforced
  • One-drink-per-person unwritten policy
  • Ice cup design causes spill issues

What reviews say by service

Study / Laptop-Friendly Cafes
Comfortable seating and ambience suit long work sessions, but staff consistency varies.
Specialty Coffee & Roastery Cafes
Staff show care in drink presentation and messaging; ice cup design undermines the no-straw goal.

How it compares

  • Rated 4.1 against a 4.4 average across the 367 specialty coffee & roastery cafes businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 41
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 0

Rating breakdown

5
238
4
137
3
64
2
23
1
23

Common questions

Do they have outdoor or reserved seating for groups?
Reviews mention comfortable seating and a busy student crowd, but inputs do not specify reserved tables or outdoor areas.
What payment methods do they accept?
Cashless only; card and digital payments are strictly required.
What are the opening hours?
Open 7 days; a reviewer requested earlier opening (6:45 or 7am), suggesting current hours may start later.
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Last updated 2026-08-12