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Tealive Centrepoint

Updated 2026-08-12 · 2,774 reviewed · 476 listed · Scored from 45 Google reviews · How we rank ›

3.6(45) 61 composite score See reviews on Google ✓ Google-verified Publishes prices moderate
Tea Houses & Traditional Tea Cafes
Tealive Centrepoint
Price
moderate
Service
Tea Houses & Traditional Tea Cafes
Reviews
45

What recent reviews say

Tealive Centrepoint delivers well-made tea drinks and smoothies when service runs smoothly, but staffing gaps cause long waits and order errors. Reviewers praise drink quality and the lack of crowds, yet recent visits highlight a stretched team that struggles with speed and follow-through on custom requests.

Recent shift: Service quality has declined noticeably in recent months: older reviews (2-4 years ago) consistently praise speed and staff skill; recent reviews (last 4 months) report long waits, single-staff shifts, and order errors.

Praised for
  • good drink quality
  • fast service when staffed
  • convenient location
  • consistent tea flavour
Watch-outs
  • slow service with understaffing
  • order mistakes despite confirmation
  • poor staff attitude
  • inconsistent inventory
great-coffeefriendly-staffslow-servicegood-valuenoisy-crowdedconsistent-quality
Best for: people seeking quick tea or smoothies with minimal wait when staff are present.
Think twice if: you need reliable turnaround or customisations; recent reviews flag slow service and staff errors even after confirming orders.

Strengths

  • well-made tea and smoothies
  • no queue, quiet outlet
  • app ordering available

Worth knowing

  • App ordering available at discounted prices vs in-store
  • moved to opposite location from previous kiosk
  • operates with single staff member during quiet hours
  • Thursday second cup promotion: RM1.10

What reviews say by service

Tea Houses & Traditional Tea Cafes
Drink quality praised (bubble tea, smoothies, milk tea consistency), but recent visits reveal slow order fulfilment and custom errors.

How it compares

  • Rated 3.6 against a 4.36 average across the 66 tea houses & traditional tea cafes businesses listed here.
  • Has more Google reviews than 21% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 26
Review volume 72
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
19
4
8
3
8
2
2
1
8

Common questions

Do they offer online ordering?
Yes. Their app ordering is slightly cheaper than in-store purchases, and you can collect takeaway orders at the store.
Is there a Thursday promotion?
Yes. Second cup is RM1.10 on Thursdays.
How busy is this outlet?
Reviewers note it is rarely crowded compared to other Tealive branches.
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Last updated 2026-08-12