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Tealive Petronas Ara Damansara

Updated 2026-08-12 · 2,774 reviewed · 476 listed · Scored from 124 Google reviews · How we rank ›

3.3(124) 50 composite score See reviews on Google ✓ Google-verified Publishes prices moderate
Tea Houses & Traditional Tea Cafes
Tealive Petronas Ara Damansara
Price
moderate
Service
Tea Houses & Traditional Tea Cafes
Reviews
124

What recent reviews say

One reviewer praised the drink itself, but serious staffing problems dominate recent feedback. Staff repeatedly disappear on breaks without notice, leave the counter unmanned for hours, and treat customers with visible irritation. Hours posted on Google do not match the actual opening time, leaving walk-ins frustrated.

Product consistency also falters. Boba clumps or comes out half-cooked, ingredients listed as available vanish without explanation, and one server appeared to ring up drinks incorrectly. These operational gaps suggest the outlet struggles to deliver on its core service promise.

Praised for
  • drinks taste nice
  • reasonable price specials
Watch-outs
  • staff rudeness and poor attitude
  • staffing gaps and long waits
  • inconsistent hours vs. Google listing
  • product quality issues (boba texture, ingredient availability)
slow-servicepoor-air-conditioning
Think twice if: Unreliable hours, frequent staff absences, and unpredictable service; customers ordering online or stopping by should expect long waits or closed counters.

Strengths

  • Competitive pricing on select items
  • tea drinks described as pleasant when delivered

Worth knowing

  • Hours listed on Google do not match actual opening time (staff cited 12pm vs. listed 10am)
  • Boba cooked inconsistently; reviewers report clumping and hard/soft texture within same order
  • Staff frequently absent during business hours on breaks without signage
  • Grab orders left unattended for hours
  • One reviewer noted server did not press register when payment was made; no receipt issued
  • Counter staff described as glued to phones, no greeting or order preferences sought

What reviews say by service

Tea Houses & Traditional Tea Cafes
Drink quality praised occasionally but undermined by ingredient shortages, poorly prepared boba, and unpredictable availability.

How it compares

  • Rated 3.3 against a 4.36 average across the 66 tea houses & traditional tea cafes businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 0
Review volume 91
Review recency 100
Review sentiment 30
Profile completeness 75
Verification 30

Rating breakdown

5
42
4
28
3
17
2
4
1
33

Common questions

What are the actual opening hours?
Google lists 10am, but staff have told walk-in customers the outlet opens at 12pm. Verify by phone before visiting.
Is there a discount or offer?
Second cup costs RM1.10 on Thursdays between 3pm and 6pm.
Can I order through Grab?
Yes, but reviewers report long wait times and unmanned counters; delivery riders have been left waiting for hours.
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Last updated 2026-08-12