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The Coffee Bean & Tea Leaf Jaya One

Updated 2026-08-12 · 2,774 reviewed · 476 listed · Scored from 113 Google reviews · How we rank ›

3.9(113) 66 composite score See reviews on Google ✓ Google-verified moderate
Tea Houses & Traditional Tea CafesSpecialty Coffee & Roastery CafesStudy / Laptop-Friendly Cafes
The Coffee Bean & Tea Leaf Jaya One
Price
moderate
Services
Tea Houses & Traditional Tea Cafes, Specialty Coffee & Roastery Cafes, Study / Laptop-Friendly Cafes
Reviews
113

What recent reviews say

Diners praise the clean atmosphere, friendly staff like Danial, and quality food choices like chicken spaghetti and breakfast items. App orders consistently disappoint: waits stretch to 45 minutes, pickup notifications fire before drinks are actually ready, and staff sometimes lack clarity when checking order status. Coffee quality wavers, though drinks taste fresh when finally delivered.

Praised for
  • friendly staff (particularly Danial)
  • good food quality (breakfast, spaghetti, desserts)
  • clean and calm atmosphere
  • fresh drinks when served
Watch-outs
  • slow order fulfillment (20-45 minute waits)
  • app notification system unreliable (marked ready but not actually ready)
  • inconsistent coffee quality
  • staff communication gaps
friendly-staffgood-valuecozy-ambiancelong-wait-timesslow-serviceclean-restroom
Best for: Dine-in guests who prioritize calm atmosphere and food over app-based convenience.
Think twice if: App ordering here is unreliable; wait times via app hit 30-45 minutes with notification systems that misfire. Dine-in experience is steadier.

Strengths

  • quality food menu (breakfast, spaghetti, desserts)
  • clean, calm interior
  • standout staff service when available

Worth knowing

  • Staff member Danial praised in multiple recent reviews for speed and friendliness
  • App notification system frequently marks orders ready before they actually are
  • Waits for app pickup orders range 20-45 minutes
  • Chicken spaghetti and breakfast menu items specifically praised
  • Coffee quality noted as inconsistent between this branch and Midvalley outlet

What reviews say by service

Study / Laptop-Friendly Cafes
Clean, calm atmosphere supports focus work; service delays via app may frustrate those on schedules.
Specialty Coffee & Roastery Cafes
Coffee quality inconsistent; some orders taste weak compared to other outlets.
Tea Houses & Traditional Tea Cafes
Tea and coffee served in calm setting but app-ordering issues persist.

How it compares

  • Rated 3.9 against a 4.36 average across the 66 tea houses & traditional tea cafes businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 33
Review volume 89
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
72
4
10
3
4
2
6
1
21

Common questions

Is dine-in faster than app pickup here?
Reviews suggest dine-in service is more reliable. App orders consistently wait 20-45 minutes and notifications often misfire, causing confusion.
What food items do reviewers recommend?
Chicken spaghetti, breakfast menu items, and the new breakfast offerings are praised. Coffee quality is mixed, though drinks taste fresh when finally served.
Is the atmosphere suitable for work or study?
Yes. Reviewers describe it as clean, calm, and a good hideout. However, app-based delays may be frustrating if you are on a time constraint.
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Last updated 2026-08-12