
Sonny Bagel Shop
Sonny delivers genuinely tasty bagels with real care in execution, and many diners rave about the mushroom and specialty wood-fired varieties. Yet the operation struggles badly with basics: tables can require an hour-plus wait, half the menu vanishes by noon, kitchen service gaps stretch to 40 minutes, and some staff respond to customer issues with sarcasm rather than help. The one-bagel-per-person rule and steep pricing (RM60 for two with wood-firing surcharge) frustrate those already tired from waiting. Best experienced as a weekend takeaway at off-peak times, not brunch dine-in. For a bagel specialist, the core product wins enough loyalty to pack the place, but operational chaos and inconsistent service mean each visit feels like a gamble.

