19 low data
Campus Bean Sunway College
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Specialty Coffee & Roastery Cafes
The Mad Alchemy @ Sunway University
Specialty Coffee & Roastery Cafes
- Service
- Specialty Coffee & Roastery Cafes
- Reviews
- 59
What recent reviews say
Strong coffee and loyal student base offset by intermittent service friction. Reviewers praise the espresso, local brews, and staff like Alvin who remember regulars, but a beanie-wearing cashier appears in multiple complaints for impatience and rough tone, especially with non-Malay speakers. Worth visiting for the beans and roasts, but service quality can hinge on who's behind the counter.
Praised for
- strong, rich coffee
- friendly, attentive staff
- good value for campus location
- Malaysian brews well-executed
- variety of specialty drinks
Watch-outs
- impatient, curt front-of-house demeanor
- inconsistent customer service
- drinks sometimes overly sweet
- unclear opening hours
great-coffeefriendly-staffgood-valueslow-service
Best for: Sunway students and staff wanting strong, affordable espresso and local Malaysian coffee brews.
Think twice if: Counter staff attitudes can be impatient or dismissive; opening hours unclear and subject to last-minute change; some drinks served too sweet.
Strengths
- strong espresso and filter coffee
- retail coffee beans and specialty powders (matcha, cocoa)
- well-made Malaysian local brews
- loyalty rewards program
Worth knowing
- Alvin (staff member, wears hat) noted for enthusiasm and remembering regulars
- Cashier (Malay male, beanie wearer) appears in multiple service complaints for impatience and tonal shifts when switching languages
- Staff remember pre-exam regulars and their order habits
- Loyalty program rewards free drinks
What reviews say by service
- Specialty Coffee & Roastery Cafes
- Espresso, filter coffee, and Malaysian brews consistently praised for richness and strength; some lattes noted as too sweet.
How it compares
- Rated 4.7 against a 4.4 average across the 367 specialty coffee & roastery cafes businesses listed here.
- Has more Google reviews than 26% of the businesses in this directory.
How we scored this
Ranking Method Star rating 74
Review volume 77
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30
Rating breakdown
5
53
4
2
3
1
2
0
1
3
Common questions
- What coffee beans does the cafe sell?
- Their website lists Mad Blend V3, Black Mamba, and Brooklyn Blend by the bag (RM 56-71), plus specialty powders like matcha, hojicha, genmaicha, cocoa, and chocolate.
- Do they have a rewards program?
- Yes, reviewers mention a loyalty program that earns free drinks.
- When are they open?
- Google shows 7-day hours listed, but reviews note opening times have changed and are not clearly communicated; contact them directly to confirm.
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Specialty Coffee & Roastery Cafes