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Whisk - Sunway Pyramid

Updated 2026-08-12 · 2,774 reviewed · 476 listed · Scored from 37 Google reviews · How we rank ›

3.8(37) 62 composite score See reviews on Google
Specialty Coffee & Roastery Cafes
Whisk - Sunway Pyramid
Service
Specialty Coffee & Roastery Cafes
Reviews
37

What recent reviews say

Whisk draws loyal coffee enthusiasts to Sunway Pyramid for specialty brewing methods and knowledgeable baristas who can discuss beans with genuine passion. The espresso and cold brew earn consistent praise, paired with moist, generously-flavoured cakes. Yet the branch struggles with mood: some visits feel warm and welcoming, others feel curt; high mall pricing (RM15-22 per cup) works only when staff reflect the brand's reputation for genuine hospitality. Seating is tight, and brewing occasionally misfires.

On returning visits, the best experiences centre on named staff like Diaana and Sharmaine, who actively recommend beans and cakes. The menu stays lean-coffee and cakes only-but that focus attracts those who care about taste over convenience. Quality fluctuates enough that repeat customers notice it, and a few have felt let down by the Sunway Pyramid outlet compared to other Whisk locations.

Praised for
  • specialty coffee brewing methods (V60, hand pour, cold brew)
  • friendly and knowledgeable barista service
  • consistent espresso quality
  • quality cakes (pecan pie, chocolate, peanut butter banana)
Watch-outs
  • inconsistent service attitude across visits
  • high prices for portion sizes
  • occasional brewing errors (burnt taste, milky drinks)
  • limited seating comfort
great-coffeefriendly-staffcozy-ambiancefresh-pastriesoverpricednoisy-crowdedconsistent-quality
Best for: coffee lovers who value brewing method and bean origin details
Think twice if: service warmth varies between staff; mall pricing feels steep if you encounter a curt attitude. Brewing consistency has had lapses.

Strengths

  • V60 and hand-pour coffee on demand
  • knowledgeable staff recommend bean origins and brewing notes
  • moist, generously-flavoured house cakes
  • calm atmosphere compared to other mall cafes

Worth knowing

  • Staff Diaana and Sharmaine noted for product knowledge and warm service
  • V60 and hand-pour brewing available
  • Menu limited to coffee drinks and cakes only
  • Cappuccino sizes: 3oz (RM14), 5oz (RM17)
  • Cold brew offered

What reviews say by service

Specialty Coffee & Roastery Cafes
V60 and hand-pour methods available; espresso consistency praised, though some hand-pour attempts have tasted burnt or over-extracted.

How it compares

  • Rated 3.8 against a 4.4 average across the 367 specialty coffee & roastery cafes businesses listed here.
  • Has more Google reviews than 19% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 36
Review volume 69
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
20
4
3
3
6
2
3
1
5

Common questions

Can I choose my coffee beans and brewing method?
Yes. Reviewers mention being able to choose beans (listed by origin) and request V60 or hand-pour methods at the counter.
Do you have WiFi for working?
No information in reviews; the cafe is positioned for relaxing tea time or solo moments rather than laptop work.
What cakes do you serve?
House-made cakes rotate but include pecan pie, chocolate, banana peanut butter, apple butter cake, and bagels. Reviewers note they are moist and not overly sweet.
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Lizzie Cafe earns divided opinions. When execution hits, reviewers find fair prices, solid pastries like the pistachio rose cake, and genuinely good pizza baked fresh. Coffee quality swings wildly, and several batches of cakes and scones arrive stale or underseasoned. The core friction centers on wasteful plastics (no ceramic cups, charges for takeaway bags) and a handful of concerning moments: loud staff chatter disrupting work, ungloved food handling, and inconsistency that leaves some customers satisfied and others wishing they'd gone elsewhere. Staff are generally friendly and portions generous, but this cafe demands you catch it on a good day. The pistachio rose cake and pizza tend to earn five-star notes; bland coffee, dense cheesecake, and rock-hard scones appear just as often. Long-term regulars note the menu repeats familiar weaknesses rather than improving them.

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Last updated 2026-08-12