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ZUS Coffee

Updated 2026-08-12 · 2,774 reviewed · 476 listed · Scored from 176 Google reviews · How we rank ›

4.4(176) 80 composite score See reviews on Google ✓ Google-verified
Pet-Friendly CafesStudy / Laptop-Friendly Cafes
ZUS Coffee
Services
Pet-Friendly Cafes, Study / Laptop-Friendly Cafes
Reviews
176

What recent reviews say

Most visits deliver consistent quality: customers praise the coffee, the staff warmth (especially barista Hana), and clean, comfortable spaces suitable for work or relaxation. The main friction point is crowding at busy times, and one reviewer noted the loss of outdoor seating now replaced by merchandise displays, though the chain's multi-location model means other outlets may differ.

Praised for
  • friendly and efficient staff
  • clean, comfortable space
  • quality coffee and specialty drinks
  • good value for price
Watch-outs
  • crowded during peak times
  • less outdoor seating than before
great-coffeefriendly-staffcozy-ambianceclean-restroomconsistent-qualitynoisy-crowdedgood-value
Best for: remote workers and casual groups seeking quality coffee and a relaxed, social atmosphere
Think twice if: you prefer quieter venues during peak hours or need outdoor seating

Strengths

  • specialty and handcrafted coffee
  • staff reputation for warmth and attentiveness
  • clean, comfortable workspace
  • multi-location convenience across Malaysia

Worth knowing

  • Barista Hana frequently praised for service quality and drink-making skill
  • app-based ordering and pickup available
  • merchandise displays have reduced outdoor seating compared to previous layout
  • custom plate decoration offered for special occasions

What reviews say by service

Study / Laptop-Friendly Cafes
reviewers describe it as comfortable for work and relaxation, with good wifi implied by app ordering workflow
Pet-Friendly Cafes
no specific review mentions of pet experience

How it compares

  • Rated 4.4 against a 4.47 average across the 117 pet-friendly cafes businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 60
Review volume 98
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
141
4
6
3
2
2
4
1
23

Common questions

Is ZUS Coffee open every day?
Yes, the Tropicana Indah outlet publishes hours for all 7 days of the week.
Can I order online?
Yes, the ZUS app allows pickup orders, and the business also offers delivery orders.
Is this location good for working?
Reviewers call it comfortable and suitable for hanging out and work, though it gets crowded at peak times.
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Last updated 2026-08-12