PJ Cafe
Menu

ZUS Coffee - Jaya One

Updated 2026-07-06 · 2,606 reviewed · 432 listed · Scored from 288 Google reviews · How we rank ›

4.5(288) 82 composite score See reviews on Google ✓ Verified
Specialty Coffee & Roastery Cafes
ZUS Coffee - Jaya One
Service
Specialty Coffee & Roastery Cafes
Reviews
288

What recent reviews say

Staff warmth stands out across visits: baristas remember orders, personalise drinks, and stay patient during rush. The coffee delivery is reliable and the space feels inviting for both quick stops and longer work sessions, though occasional stock gaps and confusing bag policies have tripped up recent customers.

Praised for
  • friendly and attentive staff
  • consistent drink quality
  • clean and comfortable space
  • quick service during peak hours
Watch-outs
  • product stock gaps
  • unclear bag charging policy
great-coffeefriendly-staffcozy-ambianceconsistent-quality
Best for: people who value attentive, friendly service and consistent specialty coffee
Think twice if: you need clarity on pricing before ordering or expect items always in stock

Strengths

  • staff remember custom orders and execute precisely
  • maintains quality even during morning and lunch rushes
  • welcoming, patient baristas

Worth knowing

  • staff customise drinks to exact customer requests
  • baristas stay organized during morning rush and lunch hours without compromising taste
  • recent stock gap: brownie crumble reported empty and not restocked immediately
  • bag charging policy unclear to some customers; confusion over SOP enforcement at this outlet

What reviews say by service

Specialty Coffee & Roastery Cafes
customers praise drink consistency and the baristas' ability to craft orders exactly as requested

How it compares

  • Rated 4.5 against a 4.37 average across the 336 specialty coffee & roastery cafes businesses listed here.
  • Has more Google reviews than 56% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 66
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
239
4
10
3
5
2
4
1
30

Common questions

What's the wait like during rush hours?
Staff manage the queue well during morning and lunch rushes. You may wait a bit, but drinks are prepared without cutting corners on taste.
Do you have a place to work or hang out?
Yes. Reviewers report the ambiance is inviting and comfortable for doing work or staying longer.
Request a quote

Similar cafes nearby

The Coffee Bean & Tea Leaf Jaya One
67

The Coffee Bean & Tea Leaf Jaya One

4.0(109)✓ Verified

Regulars praise the calm setting and individual staff members like Danial for attentive service and fresh breakfast offerings. Dine-in experiences are often solid, but app-based ordering creates friction: long waits, misaligned pickup readiness notifications, and melted drinks have frustrated repeat customers, who note prices are steep for the value and consistency gaps compared to other outlets. The coffee quality itself earns praise when it arrives hot, though one reviewer found it less strong here than at the Midvalley branch. Staff friendliness shines in face-to-face encounters, yet order management and communication during busy periods remain a weak point that deters return visits despite the welcoming vibe.

Study / Laptop-Friendly CafesSpecialty Coffee & Roastery Cafes
View profile
MeTime BookCafe
88

MeTime BookCafe

4.8(228)✓ Verified

Regular visitors prize MeTime for its quiet private rooms and reasonable hourly rates, making it a refuge for students and anyone needing focused work time. The owner's warmth and the presence of friendly cats add to an experience that doubles as a relaxation retreat, though summer heat and limited English-language materials have occasionally caught visitors off guard.

Specialty Coffee & Roastery CafesBrunch & All-Day Dining CafesStudy / Laptop-Friendly Cafes
View profile
Tedboy @ Jaya One
83

Tedboy @ Jaya One

4.5(1310)✓ VerifiedPublishes prices

Food quality and pastry freshness draw steady praise, with croissants, brownies, and layer cakes earning particular mention. Staff friendliness is a consistent highlight, especially Shan, who handles group bookings and emergency catering requests with care. Atmosphere suits students and families alike, with reliable wifi and no loud music. One complaint surfaces about slow staff response to menu questions, though group bookings and catering orders generally move smoothly. Catering is a real strength: reviewers cite same-day emergency orders fulfilled in under two hours, seamless team lunches for 25-40 pax, and generous portions. Prices for cakes and catering bundles sit in the mid-range (RM 85 for whole cakes, RM 450-488 for 20-person packages). Clean environment and attentive service keep customers returning.

Specialty Coffee & Roastery CafesBakery & Dessert CafesBrunch & All-Day Dining Cafes
View profile

Last updated 2026-07-06