Recent months show two distinct Chizu experiences. Five-star visits highlight desserts with restrained sweetness, smooth cheese-foam drinks, and a comfortable, modern interior that invites lingering. Staff lend chargers and move smoothly through service.
But concurrent one-star reviews describe stale croissants, hard shio pan, and day-old pastries even at purchase. Debris on the floor and aggressive staff announcements near closing undercut the aesthetic appeal. Quality swings sharply depending on when you visit.
Elephant Resort Cafe excels as a venue for private events and group gatherings, with standout spacious layout and generally welcoming ownership. However, stock shortages recur frequently, quality fluctuates across visits, and service falters under peak load due to understaffing; some staff interactions lack warmth.
Food arrives in generous portions at fair prices, and the menu spans comfort dishes to noodles. Yet service falters consistently: staff ignore customers, language barriers frustrate orders, and waits stretch past an hour while others' meals prioritize the newly seated. Some regulars note the taste has declined from past visits. Several reviewers praised fresh pork ramen and set lunches with soups, but complaints range from microwaved chicken to salty rice. A first-time visitor left ungreeted and unassisted, while payment errors and staff rudeness have soured repeat customers. The gap between a full dining room and poor ratings suggests this location struggles to match its historic reputation.
ZUS draws crowds with their sleek cafe design and a handful of signature drinks that hit the mark, especially the Spanish latte and affogato. Visits range from smooth and welcoming to chaotic, depending largely on who's behind the counter and whether machines are working that day. Consistency is the real struggle here. Drinks arrive diluted or watery, pastries disappoint, and during busy Friday afternoons the single barista and cashier team vanishes under order volume. Service varies wildly: some staff are genuinely kind and helpful; others refuse mid-order changes without explanation. The pistachio frappe, featured in photos online, has left multiple customers feeling ripped off.
Last updated 2026-08-12
