PJ Cafe
Menu

Elephant Resort Cafe

Updated 2026-08-12 · 2,774 reviewed · 476 listed · Scored from 924 Google reviews · How we rank ›

4.3(924) 64 composite score See reviews on Google ✓ Google-verified
Aesthetic / Instagrammable CafesBakery & Dessert CafesSpecialty Coffee & Roastery Cafes
Elephant Resort Cafe
Services
Aesthetic / Instagrammable Cafes, Bakery & Dessert Cafes, Specialty Coffee & Roastery Cafes
Reviews
924

What recent reviews say

Elephant Resort Cafe excels as a venue for private events and group gatherings, with standout spacious layout and generally welcoming ownership. However, stock shortages recur frequently, quality fluctuates across visits, and service falters under peak load due to understaffing; some staff interactions lack warmth.

Praised for
  • spacious event venue
  • friendly owner and some staff
  • generous food portions
  • relaxing atmosphere for casual groups
Watch-outs
  • inconsistent stock, items out of stock frequently
  • service gaps: understaffed, cold interactions
  • food quality inconsistency, salty and poorly cooked items
  • wait times for reheats and orders
  • business hours posted incorrectly
good-for-groupsinstagrammable-decorcozy-ambianceslow-servicenoisy-crowdedlimited-parking
Best for: Company events, family gatherings, and friend groups looking for a spacious, casual dining venue.
Think twice if: Avoid if you expect consistent stock levels, fast turnover during peak hours, or consistently high food quality. Arrive with low expectations for drinks and hot dishes.

Strengths

  • large private event space
  • generous meal portions
  • aesthetic interior for photos
  • friendly owner

Worth knowing

  • Owner named Garry praised for event coordination and consideration of client requests
  • Understaffing noted: reviewers mention only 2 workers during busy periods
  • Ordering available via mobile app, though many items listed as unavailable
  • Frequent stock-outs: pasta, drinks, and basic items like ice lemon tea reported as out of stock multiple times daily
  • Posted opening hours (10:00) conflict with actual access (staff said 11:00 on one visit)
  • Beef brisket, red snapper pasta, Lamb Ala Bolognese Pasta, Balinese Roasted Chicken Rice, pesto pizza, blue cheese carbonara, waffles, lemongrass Thai tea mentioned

What reviews say by service

Aesthetic / Instagrammable Cafes
Described as trendy and photo-worthy, but one reviewer felt atmosphere was just average despite the aesthetic appeal.
Bakery & Dessert Cafes
Waffles served frozen or reheated rather than fresh; butter tasted like margarine, syrup watered down honey.
Specialty Coffee & Roastery Cafes
Limited detail; lemongrass Thai tea poorly received, but lemon iced tea reported frequently out of stock.

How it compares

  • Rated 4.3 against a 4.42 average across the 104 aesthetic / instagrammable cafes businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 53
Review volume 100
Review recency 77
Review sentiment 45
Profile completeness 50
Verification 30

Rating breakdown

5
575
4
191
3
70
2
37
1
51

Common questions

Can I book this place for a private event?
Yes. Owner Garry and team handle private bookings; reviewers praised their coordination and responsiveness to requests.
What are the opening hours?
Google shows 10:00, but one reviewer encountered staff saying 11:00. Verify directly before visiting.
Is the place good for large groups?
Yes. Spacious layout and private event space suit family and company gatherings, though service slows during peak hours with limited staff.
Request a quote

Similar cafes nearby

ZUS, Coffee Meets Pastry - 1 Utama Shopping Centre
67

ZUS, Coffee Meets Pastry - 1 Utama Shopping Centre

4.2(284)✓ Google-verified

ZUS draws crowds with their sleek cafe design and a handful of signature drinks that hit the mark, especially the Spanish latte and affogato. Visits range from smooth and welcoming to chaotic, depending largely on who's behind the counter and whether machines are working that day. Consistency is the real struggle here. Drinks arrive diluted or watery, pastries disappoint, and during busy Friday afternoons the single barista and cashier team vanishes under order volume. Service varies wildly: some staff are genuinely kind and helpful; others refuse mid-order changes without explanation. The pistachio frappe, featured in photos online, has left multiple customers feeling ripped off.

Aesthetic / Instagrammable CafesSpecialty Coffee & Roastery CafesStudy / Laptop-Friendly Cafes
View profile
Chizu @ 1 Utama
69

Chizu @ 1 Utama

4.2(323)✓ Google-verified

Recent months show two distinct Chizu experiences. Five-star visits highlight desserts with restrained sweetness, smooth cheese-foam drinks, and a comfortable, modern interior that invites lingering. Staff lend chargers and move smoothly through service. But concurrent one-star reviews describe stale croissants, hard shio pan, and day-old pastries even at purchase. Debris on the floor and aggressive staff announcements near closing undercut the aesthetic appeal. Quality swings sharply depending on when you visit.

Bakery & Dessert CafesSpecialty Coffee & Roastery Cafes
View profile
Bungkus Kaw Kaw • 1 Utama Shopping Centre
72

Bungkus Kaw Kaw • 1 Utama Shopping Centre

4.4(794)✓ Google-verifiedPublishes prices

The 1 Utama branch earns its 4.4-star rating on nasi lemak quality: fragrant rice, punchy sambal, and generous portions win regulars over. But serious gaps undermine that strength. Multiple customers report cockroaches on counters and in drink bags; orders sit at the counter unmanned while staff chat; cold or frozen food arrives as "standard SOP" per staff; waits stretch past 30 minutes despite light crowds; and several staff members display rude or dismissive attitudes toward customers. The gap between menu promise and execution appears largest during understaffed shifts. Food quality matters when it arrives hot, but reviews consistently flag preparation delays and hygiene concerns that overshadow the core product. Management training and pest control action remain unresolved across multiple months of complaints.

Specialty Coffee & Roastery Cafes
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-12