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Helado Desserts & Cafe @Sunway Damansara

Updated 2026-08-12 · 2,774 reviewed · 476 listed · Scored from 95 Google reviews · How we rank ›

4.0(95) 51 low data composite score See reviews on Google ✓ Google-verified
Bakery & Dessert Cafes
Helado Desserts & Cafe @Sunway Damansara
Service
Bakery & Dessert Cafes
Reviews
95

What recent reviews say

Premium ice cream with big, creamy scoops draws regulars and families to this Sunway Damansara spot. Staff know flavours well and the vibe suits studying, but hygiene lapses and poor service at times undercut the strong product quality.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • creamy, premium ice cream
  • generous scoops
  • knowledgeable staff recommendations
  • cozy, relaxing ambience
Watch-outs
  • hygiene concerns
  • unfriendly or unhelpful service
  • no toilet facilities
  • inconsistent closing times
fresh-pastriesfriendly-staffcozy-ambianceslow-serviceclean-restroom
Best for: Families and individuals wanting premium ice cream in a relaxed setting.
Think twice if: Hygiene standards have raised concerns; no toilet on-site, and service quality is inconsistent.

Strengths

  • Generous ice cream scoops
  • Creative seasonal flavours
  • Staff knowledgeable about sweetness levels

Worth knowing

  • Staff members Isha and Farwa noted for attentiveness and flavour knowledge
  • No samples offered, but staff recommend based on sweetness preference
  • No toilet facilities
  • Waffles served alongside ice cream
  • Coffee and tea also available

What reviews say by service

Bakery & Dessert Cafes
Premium ice cream praised for creaminess and generous size, but waffle quality and cleanliness lapses reported.

How it compares

  • Rated 4 against a 4.41 average across the 112 bakery & dessert cafes businesses listed here.
  • Has more Google reviews than 34% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 39
Review volume 86
Review recency 0
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
57
4
7
3
13
2
7
1
11

Common questions

Do you offer ice cream tasting before purchase?
No. Staff recommend flavours based on your preferred sweetness level instead.
Are there toilets available?
No toilets on-site.
Do you serve coffee?
Yes, along with tea and ice cream. Their website lists cafe beverages as a service.
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Last updated 2026-08-12