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Qson Patisserie

Updated 2026-08-12 · 2,774 reviewed · 476 listed · Scored from 297 Google reviews · How we rank ›

4.6(297) 81 composite score See reviews on Google ✓ Google-verified
Specialty Coffee & Roastery CafesStudy / Laptop-Friendly CafesBakery & Dessert Cafes
Qson Patisserie
Services
Specialty Coffee & Roastery Cafes, Study / Laptop-Friendly Cafes, Bakery & Dessert Cafes
Reviews
297

What recent reviews say

Qson delivers standout pastries and cakes built around Malaysian flavours-cempedak, pandan, onde-onde-paired with well-roasted coffee. Most visits leave diners impressed by the boss's warmth and staff initiative, even accommodating off-menu requests. However, consistency trips them: some cakes arrive dry, prices feel high for occasional disappointments, and they've drawn frustration for a surprise 10% packing fee and slow frozen-pie turnarounds. On a good day it's worth the trip; on a bad one, it stings.

Their sourdough and specialty coffee draw repeat visitors, and the cafe sits comfortably in mall space with pet-friendly seating. The owner's demeanor swings sharply in reviews-some praise his patience, others find him dismissive about milk swaps. Quality of cakes and drinks varies enough that timing matters.

Praised for
  • unique Malaysian cakes (cempedak, onde-onde, pandan)
  • quality coffee and espresso drinks
  • friendly owner and attentive staff
  • comfortable seating and decor
Watch-outs
  • dry or stale cakes (quality inconsistency)
  • high prices not always justified
  • hidden charges (10% packing fee)
  • slow service (frozen pies need 30-min heat time)
  • poor packaging (cakes arrive wet)
great-coffeefriendly-stafffresh-pastriesinstagrammable-decoroverpricednoisy-crowdedconsistent-quality
Best for: coffee drinkers and dessert seekers after bold Malaysian flavours and house-made cakes
Think twice if: quality and service are uneven; some cakes dry out or arrive damaged, prices are steep, and staff attitude can shift without warning

Strengths

  • Malaysian cake innovations (cempedak, pandan, onde-onde)
  • freshly roasted specialty coffee
  • owner and staff go off-menu when asked

Worth knowing

  • Boss known as hardworking and patient in most visits, but one reviewer reported rudeness over milk-swap pricing
  • sourdough praised for crispy crust and soft crumb
  • frozen pies require 30-minute heating; staff made off-menu soft-boiled egg without fuss
  • cakes sometimes arrive wet in packaging despite 10% packing fee charged
  • cakes range from RM18 (carrot) and up

What reviews say by service

Specialty Coffee & Roastery Cafes
phenomenal espresso and specialty drinks praised (long black, double-shot americano, jasmine tea drink); one reviewer found them overpriced relative to inconsistent cake quality
Bakery & Dessert Cafes
cakes standout when fresh (cempedak, pandan, onde-onde moist and balanced), but inconsistency high: some arrive dry, others wet; carrot cake large but dense
Study / Laptop-Friendly Cafes
comfortable seating and good wifi implied by one 3-star review calling it a good afternoon-break spot; no explicit work-session evidence

How it compares

  • Rated 4.6 against a 4.4 average across the 367 specialty coffee & roastery cafes businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 72
Review volume 100
Review recency 100
Review sentiment 59
Profile completeness 100
Verification 30

Rating breakdown

5
229
4
34
3
17
2
6
1
11

Common questions

Are there pet-friendly tables?
Yes. Multiple reviewers confirm dedicated pet-friendly seating areas.
Is there a packing fee for takeaway?
Yes, 10% charge is added for packaging. Reviewers noted this was not clearly communicated upfront.
How long do pies take to serve?
About 30 minutes, as they are frozen and require heating. No air-fryer available as of the latest reviews.
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Last updated 2026-08-12