PJ Cafe
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Salad Atelier (Megah Rise)

Updated 2026-08-12 · 2,774 reviewed · 476 listed · Scored from 163 Google reviews · How we rank ›

4.2(163) 71 composite score See reviews on Google ✓ Google-verified
Specialty Coffee & Roastery Cafes
Salad Atelier (Megah Rise)
Service
Specialty Coffee & Roastery Cafes
Reviews
163

What recent reviews say

Food quality shines when it arrives: reviewers consistently praise fresh vegetables, balanced flavours, and healthy bowls that taste as good as they look. Service and ordering undermine that strength. A redesigned QR-code system has made getting food needlessly complicated, staff turnover has eroded friendliness, and portion sizes fall short of photos, leaving many loyal customers frustrated enough to swear off the chain.

Recent shift: Staff changes 7-11 months ago marked a drop in service quality and customer rapport. No recovery noted in recent reviews.

Praised for
  • fresh, vibrant ingredients
  • flavourful, well-balanced dishes
  • healthy, macro-friendly options
  • discounts and loyalty rewards
Watch-outs
  • confusing, multi-step ordering system
  • slow service and long waits
  • staff communication issues and rudeness
  • portion sizes smaller than advertised
  • inconsistent food quality and staff changes
fresh-pastriesfriendly-staffslow-serviceoverpricedlong-wait-timesconsistent-quality
Best for: Health-conscious diners who don't mind navigating ordering hassles for quality ingredients.
Think twice if: Avoid if you value quick, friction-free service or accurate portion sizes matching promotional images.

Strengths

  • Fresh, flavourful vegetables and balanced sauces
  • Health-conscious menu with macro-tracking appeal
  • 14 certified healthier dining options

Worth knowing

  • QR-code ordering system requires multiple steps and cancellations for promotions
  • Staff turnover noted; previous manager (foreign worker, Chinese-speaking) was enthusiastic; current team described as slow and disengaged
  • Salmon frequently out of stock for weeks
  • Portion sizes consistently smaller than menu photos
  • One instance of wrong order delivery (wrong customer's food in bag)
  • At least one report of staff eating while prepping customer orders in kitchen

How it compares

  • Rated 4.2 against a 4.4 average across the 367 specialty coffee & roastery cafes businesses listed here.
  • Has more Google reviews than 45% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 48
Review volume 96
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
116
4
14
3
4
2
13
1
16

Common questions

How does the new ordering system work?
The business uses a QR-code online menu system. You receive a physical menu, but the QR system is mandatory; it requires you to register, select items, and cancel online orders separately to use promotions. Reviewers find it confusing and time-consuming.
Are there healthy, certified menu options?
Yes. Their website states 14 menu items are certified under the Ministry of Health Malaysia Healthier Dining Programme.

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Last updated 2026-08-12