The shop attracts loyal durian buyers who praise the young staff for guidance and appreciate the recent renovation, but service quality swings wildly. Strengths include fresh fruit selection and willingness to swap poor picks. Weaknesses span rude owner behavior, portion sizes, and buffet quality that some found genuinely disappointing.
Most visits yield praise for warm service, appealing decor, and affordable food in SS2. Main dishes like lamb chop, salmon pasta, and loh mee draw repeat visits, though pizza quality varies and portion sizes disappoint some.
Staff warmth stands out here. Regulars name specific team members (Hasis, Nabil, Muaz, Ching) who remember orders, suggest drinks by taste, and work with a smile even near closing. The two-floor space, less crowded than typical chains, suits quiet work or family outings; a pager system helps those upstairs track their order. Pizza and cakes draw praise for not being oversweetened. Rough evenings happen: one reviewer found the upstairs locked at 10 pm despite an 11 pm closing, with just two staff working and twenty-minute waits for ready-made desserts. A double-chocolate drink came cloyingly sweet, and one guest met rudeness from a staff member. The branch does not always deliver consistent drinks or open both floors reliably.
Roast duck is the draw here: reviewers praise its tenderness, aroma, and lack of off-flavours, with char siu wontons running a close second. The owner and lady boss earn consistent mention for friendliness. Yet service has rough edges. Dishes arrive cold despite requests, some menu items underperform (bland curry and wonton soup), and table management leaves guests frustrated. One reviewer waited half an hour only to have a stranger seated at their table without consent; another arrived at 7:30 p.m. to find staff refusing service despite the 8 p.m. closing time still in effect. Food quality anchors the 4.4 rating. The curry chicken draws specific praise as "above average" and "high standard"; milk tea is described as fragrant and smooth. But consistency falters. Wontons and duck noodles come cold. The signature Cham (a rice noodle dish) scores "barely okay" from one reviewer and "very bland" from another. Staff training appears uneven, with one review noting they "need more training." Closing times confuse customers.
Last updated 2026-08-12
