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The Coffee Bean & Tea Leaf

Updated 2026-08-12 · 2,774 reviewed · 476 listed · Scored from 289 Google reviews · How we rank ›

4.1(289) 75 composite score See reviews on Google ✓ Google-verified moderate
Specialty Coffee & Roastery CafesStudy / Laptop-Friendly Cafes
The Coffee Bean & Tea Leaf
Price
moderate
Services
Specialty Coffee & Roastery Cafes, Study / Laptop-Friendly Cafes
Reviews
289

What recent reviews say

Staff warmth stands out here. Regulars name specific team members (Hasis, Nabil, Muaz, Ching) who remember orders, suggest drinks by taste, and work with a smile even near closing. The two-floor space, less crowded than typical chains, suits quiet work or family outings; a pager system helps those upstairs track their order. Pizza and cakes draw praise for not being oversweetened.

Rough evenings happen: one reviewer found the upstairs locked at 10 pm despite an 11 pm closing, with just two staff working and twenty-minute waits for ready-made desserts. A double-chocolate drink came cloyingly sweet, and one guest met rudeness from a staff member. The branch does not always deliver consistent drinks or open both floors reliably.

Praised for
  • friendly, attentive staff
  • good coffee and drinks
  • calm, comfortable two-floor layout
  • efficient service
Watch-outs
  • inconsistent drink quality
  • understaffed during late hours
  • upstairs section often closed
friendly-staffgreat-coffeecozy-ambianceconsistent-qualitygood-for-groupsslow-servicelong-wait-times
Best for: remote workers and families seeking a calm, two-floor cafe with personalized service
Think twice if: closing time and upstairs access can be unpredictable; evening staffing is sometimes thin, raising wait times

Strengths

  • staff know regulars by name and tailor drink suggestions
  • two-floor layout provides quieter seating upstairs
  • pager system for order notifications
  • pizza and non-sweet cakes praised

Worth knowing

  • Staff members named: Hasis (supervisor, praised for menu suggestions and speed), Nabil (barista), Muaz (water preparation), Ching (order-taker at closing)
  • Two-floor outlet with outdoor seating on second floor
  • Order pager system alerts upstairs seating
  • Pizza and non-oversweetened cakes highlighted in reviews
  • Ready-made desserts have taken up to 20 minutes

What reviews say by service

Specialty Coffee & Roastery Cafes
Baristas tailor water and coffee preparation to customer taste; inconsistent sweetness in specialty drinks reported by one reviewer
Study / Laptop-Friendly Cafes
Two-floor layout, pager system, and calm environment suit laptop work; evening understaffing can slow service

How it compares

  • Rated 4.1 against a 4.4 average across the 367 specialty coffee & roastery cafes businesses listed here.
  • Has more Google reviews than 58% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 42
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
161
4
64
3
23
2
11
1
30

Common questions

Can I work here on a laptop?
Yes. The second floor is quieter and less crowded, with a pager system to notify you when orders are ready. Outdoor seating is available on the second floor too.
When does it close?
The outlet publishes opening hours for all 7 days, but one reviewer found the upstairs area closed and dine-in unavailable at 10 pm despite an 11 pm closing time listed. Call ahead to confirm late-hour access.
Who is Hasis?
A supervisor praised by multiple reviewers for friendly service, speed, and tailoring menu suggestions to customer taste preferences.
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Last updated 2026-08-12