Is there outdoor seating?

Yes, the cafe features an airy open garden with mature trees throughout, ideal for a relaxed lunch.

What are standout dishes?

The beef burger by the pool, fish and chips with crispy golden crust, and Thai fried rice with wok hei are regulars' favorites.

Who is a reliable server?

Amirul Hadi is specifically praised for friendly, attentive service, though other staff vary in pace and attitude.

The Palm Coffee House

Updated 2026-07-06 · 2,606 reviewed · 432 listed · Scored from 150 Google reviews · How we rank ›

4.2(150) 67 composite score See reviews on Google

Specialty Coffee & Roastery CafesBrunch & All-Day Dining Cafes

Services: Specialty Coffee & Roastery Cafes, Brunch & All-Day Dining Cafes
Reviews: 150

What recent reviews say

Reviewers consistently praise the airy, tree-filled garden setting and the quality of burgers, seafood, and Southeast Asian mains. Service stands out when staff like Amirul Hadi are on duty, though pace and attitude can waver across the team.

The coffee is "decent" rather than a draw; some dishes (aglio olio, satay peanut sauce) fall short of their promise. One complaint flags rounded card charges. Regulars return for the relaxing vibe and nostalgic items like the chocolate milkshake.

Praised for

airy garden ambiance with trees
quality burgers and seafood
friendly staff (especially noted: Amirul Hadi)
consistent food quality
good for groups and gatherings

Watch-outs

slow service at times
inconsistent staff attitude
billing practices (rounding charges on card)
some menu items miss execution (aglio olio preparation)

cozy-ambiancefriendly-staffgood-for-groupsslow-servicefresh-pastries

Best for: Groups seeking a relaxed lunch or brunch in a garden setting.

Think twice if: Service timing and staff temperament can be uneven; check the bill for unexpected rounding on card payments.

Strengths

garden setting with mature trees
tender, juicy burgers
attentive staff when engaged
good Thai fried rice and fish and chips

Worth knowing

Waiter Amirul Hadi noted for friendly, attentive service
Beef burger by the pool mentioned as a recent discovery among regulars
Chocolate milkshake cited as a nostalgic, long-standing menu item
Peanut sauce on satay criticized as thin and lacking depth

What reviews say by service

Specialty Coffee & Roastery Cafes: Coffee is acceptable but not a specialty draw; reviewers note it as 'decent' rather than exceptional.
Brunch & All-Day Dining Cafes: Burgers, seafood, and Thai mains receive strong praise for quality and execution; garden setting suits daytime gatherings.

How it compares

Rated 4.2 against a 4.37 average across the 336 specialty coffee & roastery cafes businesses listed here.
Has more Google reviews than 40% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 48

Review volume 95

Review recency 78

Review sentiment 64

Profile completeness 50

Verification 0

Rating breakdown

Common questions

Is there outdoor seating?: Yes, the cafe features an airy open garden with mature trees throughout, ideal for a relaxed lunch.
What are standout dishes?: The beef burger by the pool, fish and chips with crispy golden crust, and Thai fried rice with wok hei are regulars' favorites.
Who is a reliable server?: Amirul Hadi is specifically praised for friendly, attentive service, though other staff vary in pace and attitude.

Request a quote

Similar cafes nearby

Frangipani Gardenkita Tropicana

4.3(74)✓ Verified

Regular visitors praise the garden setting, fresh ingredients, and the owner Mawar's genuine hospitality; comfort dishes like sup tulang and laksa broth draw repeat bookings. But recent orders reveal gaps: undercooked proteins, wrong spice levels sent to tables, soggy vegetables, and waiter mistakes (clogged drippers, unwashed spoons) followed by slow or absent apologies. Reliability is the issue.

Brunch & All-Day Dining CafesPet-Friendly Cafes

View profile

65 low data

Dareia Coffee

5.0(11)✓ Verified

Five-star reviews consistently praise the coffee quality and filling portions of nasi lemak and other dishes. Staff are friendly, the space is quiet and cool, and reviewers return specifically for the coffee after finding it superior to major chains.

Specialty Coffee & Roastery CafesTea Houses & Traditional Tea CafesPet-Friendly Cafes

View profile

The Lemon Tree

4.2(1231)✓ Verified

The Lemon Tree excels at creating an Instagram-worthy setting with its glass dome design, natural light, and lemon-themed decor. Coffee and pastries earn praise when executed well, but the kitchen struggles with consistency: cakes come dry, seafood tastes old, and sauces taste watered down. Service ranges from warm to dismissive depending on timing and staffing, and peak hours bring long waits.

Specialty Coffee & Roastery CafesBakery & Dessert CafesBrunch & All-Day Dining Cafes

View profile