Kafe Ruuma @ 3 Damansara
Kafe Ruuma draws regulars for fried chicken that rivals big chains and a spacious, air-conditioned setting good for quick meals. The nasi lemak ayam goreng at RM7.30 (plus service tax) is the flagship. Staff behaviour is the stumbling block: cashiers have been called rude, inattentive, and unwilling to handle custom requests, while kitchen speed disappoints even when the cafe is half-full. Food quality swings between reliable and careless (drumstick substitutions, undercooked vegetables, hollow meat pieces reported). Prices feel reasonable for the mall location, though the 6% service tax on top of listed prices catches people off guard. Muslim-friendly options and authentic Malaysian cuisine are core to their offering, yet execution wobbles on service attitude and consistency. Regulars who tolerate the friction appreciate the value and taste; newcomers hit by poor counter interactions or order mishaps tend not to return.
