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ZUS Coffee - Megah Rise Mall

Updated 2026-07-06 · 2,606 reviewed · 432 listed · Scored from 291 Google reviews · How we rank ›

4.3(291) 72 composite score See reviews on Google ✓ Verified
Specialty Coffee & Roastery Cafes
ZUS Coffee - Megah Rise Mall
Service
Specialty Coffee & Roastery Cafes
Reviews
291

What recent reviews say

Most visits go smoothly and reviewers appreciate the drink quality and friendliness, but peak-hour bottlenecks are real. Wait times exceed 45 minutes when understaffed, coffee sometimes arrives dangerously hot, and orders occasionally arrive wrong or incomplete. Consistency varies noticeably across visits.

Praised for
  • good service and staff attitude
  • pleasant environment
  • tasty drinks
Watch-outs
  • long wait times at peak hours
  • insufficient staffing
  • dangerously hot coffee temperatures
  • order accuracy issues
  • staff forgetfulness with loyalty program
great-coffeefriendly-staffcozy-ambianceslow-servicelong-wait-times
Best for: Weekday mornings or off-peak hours; not ideal for lunch rush appointments.
Think twice if: Avoid peak hours unless you have spare time. Coffee can arrive very hot, and orders sometimes lack accuracy or completeness.

Strengths

  • signature handcrafted coffee drinks
  • friendly service when staffed
  • convenient Taman Megah location

Worth knowing

  • One barista alone during peak hours has caused 45+ minute waits
  • Coffee temperatures exceed safe drinking range
  • Order mistakes and incomplete orders documented across multiple visits over two years
  • Staff inconsistently prompt customers about loyalty points before payment

What reviews say by service

Specialty Coffee & Roastery Cafes
Drink quality praised consistently, but preparation and order accuracy issues undermine the experience.

How it compares

  • Rated 4.3 against a 4.37 average across the 336 specialty coffee & roastery cafes businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 54
Review volume 100
Review recency 100
Review sentiment 42
Profile completeness 100
Verification 30

Rating breakdown

5
215
4
18
3
13
2
13
1
32

Common questions

Is this branch busy at lunch time?
Yes. Reviewers report 45+ minute waits when only one staff member is on duty during peak hours.
Do they have a loyalty program?
Yes, they accept a ZUS account for points, though staff don't always remind customers before charging.

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Last updated 2026-07-06