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ZUS Coffee - Sunway Pyramid Shopping Mall

Updated 2026-08-12 · 2,774 reviewed · 476 listed · Scored from 120 Google reviews · How we rank ›

4.4(120) 78 composite score See reviews on Google ✓ Google-verified
Specialty Coffee & Roastery Cafes
ZUS Coffee - Sunway Pyramid Shopping Mall
Service
Specialty Coffee & Roastery Cafes
Reviews
120

What recent reviews say

Staff members like Zaim, Zayne, and Yaziq consistently earn shout-outs for patience, warmth, and care in preparing drinks. The branch handles weekend crowds professionally and keeps orders moving fast.

Iced Oat Lattes and signature drinks draw repeat visits, though one reviewer found the menu overly sweet and flavours too similar. The mall location suits quick pickups between shopping, though the store itself can feel cramped during busy hours.

Praised for
  • friendly and patient staff
  • quick and efficient service
  • quality coffee drinks
  • clean and comfortable setting
Watch-outs
  • drinks too sweet even when requested less sugar
  • limited space at peak times
  • inconsistent flavour across different drinks
great-coffeefriendly-staffcozy-ambiancenoisy-crowded
Best for: mall shoppers looking for a quick specialty coffee with attentive service
Think twice if: prefer quieter cafes or find signature drinks too sweet for your taste

Strengths

  • named baristas known for care and skill
  • efficient service during peak mall hours
  • clean compact space
  • strong espresso-based menu

Worth knowing

  • Staff members Zaim (Team Leader), Zayne, Yaziq, and Yazid named by reviewers for friendliness and drink preparation skill
  • Iced Oat Latte specifically praised
  • Operates 7 days a week
  • Handles weekend crowds while maintaining service speed

What reviews say by service

Specialty Coffee & Roastery Cafes
Baristas like Yaziq and Zayne earn praise for putting effort into drink quality; one reviewer found signature menu overly sweet and flavours homogeneous.

How it compares

  • Rated 4.4 against a 4.4 average across the 367 specialty coffee & roastery cafes businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 60
Review volume 90
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
97
4
4
3
3
2
6
1
10

Common questions

Do you serve takeaway orders?
Yes. A reviewer noted their takeaway order was well packed and prepared quickly even during busy times.
Is the cafe crowded on weekends?
Yes, the store is usually crowded on weekends, but staff manage orders professionally and complete them on time.
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Last updated 2026-08-12