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Cong Caphe @ 1 Utama Shopping Centre

Updated 2026-07-06 · 2,606 reviewed · 432 listed · Scored from 404 Google reviews · How we rank ›

4.4(404) 78 composite score See reviews on Google ✓ Verified
Specialty Coffee & Roastery Cafes
Cong Caphe @ 1 Utama Shopping Centre
Service
Specialty Coffee & Roastery Cafes
Reviews
404

What recent reviews say

Most visitors praise the authentic Vietnamese coffee and welcoming vibe. Staff get high marks for recommending drinks to first-timers, and the signature Bac xiu and salted coffee are consistently ordered. A couple of reviewers found the coffee taste weaker than the Vietnam original or felt understaffed when the mall got busy, but these are exceptions in an otherwise upbeat profile.

Praised for
  • authentic Vietnamese coffee experience
  • friendly and attentive staff
  • cozy atmosphere with character
  • signature drinks like Bac xiu and salted coffee
Watch-outs
  • inconsistent coffee quality versus Vietnam locations
  • understaffing and slow service during busy periods
great-coffeefriendly-staffcozy-ambiancegood-value
Best for: shoppers wanting authentic Vietnamese coffee between mall trips
Think twice if: quality varies from their Vietnam locations; understaffed during peak hours

Strengths

  • authentic Vietnamese phin coffee
  • signature salted and sweetened coffee drinks
  • welcoming staff with strong drink recommendations

Worth knowing

  • Signature Bac xiu and salted coffee are repeat orders
  • cashiers actively recommend drinks to first-time customers
  • staff comparison: more relaxed service than Vietnam branch
  • more food choices than their original Vietnam location

What reviews say by service

Specialty Coffee & Roastery Cafes
Vietnamese phin brews praised as signature draws; some say taste is lighter than Vietnam originals

How it compares

  • Rated 4.4 against a 4.37 average across the 336 specialty coffee & roastery cafes businesses listed here.
  • Has more Google reviews than 65% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 60
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 75
Verification 30

Rating breakdown

5
276
4
58
3
33
2
15
1
22

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Last updated 2026-07-06