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Paris Baguette @1 Utama

Updated 2026-08-12 · 2,774 reviewed · 476 listed · Scored from 588 Google reviews · How we rank ›

4.5(588) 86 composite score See reviews on Google ✓ Google-verified Publishes prices
Specialty Coffee & Roastery CafesBakery & Dessert Cafes
Paris Baguette @1 Utama
Services
Specialty Coffee & Roastery Cafes, Bakery & Dessert Cafes
Reviews
588

What recent reviews say

Staff go out of their way to make visits welcoming, remembering orders and bringing drinks to tables unprompted. Cakes, pastries, and hot chocolate earn consistent praise, with many noting the pricing beats comparable bakeries by a wide margin.

The space works equally well for a quick breakfast or lingering with friends. Reviewers single out employees by name, particularly for attentiveness and genuine friendliness. Recent visitors keep returning specifically for standout items like the hot chocolate and value meal sets.

Praised for
  • friendly and helpful staff
  • quality cakes and pastries
  • good coffee and beverages
  • cozy hangout spot
  • strong value for money
friendly-stafffresh-pastriesgood-valuecozy-ambiancegreat-coffee
Best for: Friends meeting for casual hangouts; budget-conscious breakfast hunters; hot chocolate devotees
Think twice if: No caveats grounded in complaints; review evidence is uniformly positive

Strengths

  • Staff remember regulars and go unprompted
  • Pastries undercut comparable bakeries by 30-50%
  • Hot chocolate and Korean beverages stand out
  • Cosy seating for groups or solo breaks

Worth knowing

  • Staff named Nik and Kent singled out for attentiveness and friendliness
  • Hot chocolate listed as a regular favorite
  • Value meal sets: 3 pastries for RM7.80
  • Staff proactively bring orders to tables when called numbers are missed

What reviews say by service

Bakery & Dessert Cafes
Pastries and cakes praised for taste and value; significantly cheaper than competitors
Specialty Coffee & Roastery Cafes
Hot chocolate and specialty beverages (yuzu mint tea, matcha) earn repeated praise

How it compares

  • Rated 4.5 against a 4.41 average across the 112 bakery & dessert cafes businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 66
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
465
4
41
3
26
2
20
1
36

Common questions

Do you offer value meals?
Yes. A value food set of 3 pastries costs RM7.80.
What's the hot chocolate like?
Reviewers list it as a consistent favorite and return specifically for it.

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Food arrives in generous portions at fair prices, and the menu spans comfort dishes to noodles. Yet service falters consistently: staff ignore customers, language barriers frustrate orders, and waits stretch past an hour while others' meals prioritize the newly seated. Some regulars note the taste has declined from past visits. Several reviewers praised fresh pork ramen and set lunches with soups, but complaints range from microwaved chicken to salty rice. A first-time visitor left ungreeted and unassisted, while payment errors and staff rudeness have soured repeat customers. The gap between a full dining room and poor ratings suggests this location struggles to match its historic reputation.

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Visitors consistently praise the crepe cakes, cheese tarts, and burnt cheesecake, naming staff like Ruvel and Harun for attentive service. The quiet, tucked-away location at 1 Utama suits afternoon tea breaks. One gripe surfaced about an unexplained service charge and occasional staff distraction.

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Last updated 2026-08-12