Reviewers consistently praise the quality of the coffee, the wood-infused interior design, and the calm atmosphere. Staff check in attentively, removing finished plates to give work space. Specialty drinks like single-origin Rwanda and matcha are standout orders.
The main friction is parking. Street spaces are scarce; basement parking runs RM1.10 minimum and reviewers note it feels costly. Portion sizes occasionally disappoint relative to price, particularly for drinks at RM15. The wood business angle is a bonus for browsing but not why most visit.
Most visitors praise the quiet, vintage-furnished space and attentive staff, returning for decent coffee and waffles. A few note staff can feel unwelcoming and location is hard to spot in a residential pocket, though the retro vibe and reasonable prices keep regulars coming back.
The Coffee Bean & Tea Leaf wins steady praise for its staff warmth and occasional quick service, with customers highlighting specific drinks like the Coconut Flat White and pesto pasta. However, frustration runs deep over slow, unpredictable wait times, app pickup times that don't reflect reality, and drinks that arrive incomplete or diluted. Working here becomes a gamble: you might get great service from Razjuan or Hadi, or face 30 minutes for one drink in uncomfortable heat with few power outlets.
Coffee and matcha drinks earn solid marks for flavour and value, with several reviewers naming them standouts in the mall. However, staff rudeness dominates negative feedback. Multiple encounters with unfriendly or dismissive baristas, especially on weekdays, overshadow otherwise decent product. Seating stains and portion sizes draw occasional complaint, but core drink quality keeps some customers coming back despite service frustrations.
Last updated 2026-08-12
