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Yew Yew Coffee @Paradigm Mall

Updated 2026-08-12 · 2,774 reviewed · 476 listed · Scored from 85 Google reviews · How we rank ›

3.6(85) 59 composite score See reviews on Google
Specialty Coffee & Roastery Cafes
Yew Yew Coffee @Paradigm Mall
Service
Specialty Coffee & Roastery Cafes
Reviews
85

What recent reviews say

Coffee and matcha drinks earn solid marks for flavour and value, with several reviewers naming them standouts in the mall. However, staff rudeness dominates negative feedback. Multiple encounters with unfriendly or dismissive baristas, especially on weekdays, overshadow otherwise decent product. Seating stains and portion sizes draw occasional complaint, but core drink quality keeps some customers coming back despite service frustrations.

Recent shift: Service quality declined notably after staff changes (2-3 months ago); newer staff flagged as unaccountable and discourteous. Earlier reviews (8-10 months ago) reported friendly baristas and good cakes.

Praised for
  • specialty coffee quality
  • good matcha drinks
  • reasonable pricing for quality
  • clean tables and ambience
  • friendly staff (some)
Watch-outs
  • rude and dismissive staff
  • inconsistent service quality
  • stained seating
  • small portions
  • quality dips after staff changes
great-coffeefriendly-staffoverpricedgood-valuenoisy-crowded
Best for: Coffee enthusiasts seeking quality specialty drinks during mall visits.
Think twice if: Expect inconsistent service: multiple reviews flag rude or dismissive barista encounters, especially weekdays. Staff rudeness, not product quality, is the recurring pain point.

Strengths

  • specialty matcha and coffee drinks
  • value pricing versus competitor cafes in mall
  • clean tables and decent ambience

Worth knowing

  • Matcha drinks (Genmaicha Matcha Latte) praised for flavour balance, though occasional powder clumping noted
  • Staff turnover remarked; quality dips after staffing changes reported
  • Seating: gray cushion chairs noted with visible stains in reviews
  • Limited seating overall; bar-style long table available
  • Pizza described as store-bought frozen, not recommended
  • Cheesecake and cakes praised

What reviews say by service

Specialty Coffee & Roastery Cafes
Specialty matcha and coffee drinks consistently praised for taste and balance. Matcha clumping and consistency issues noted occasionally. Strong product, weak staff execution.

How it compares

  • Rated 3.6 against a 4.4 average across the 367 specialty coffee & roastery cafes businesses listed here.
  • Has more Google reviews than 32% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 19
Review volume 84
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 30

Rating breakdown

5
36
4
19
3
7
2
9
1
14

Common questions

Is Yew Yew open every day?
Yes, the business publishes opening hours for all 7 days of the week.
What's the parking or location like?
Located inside Paradigm Mall, SS7. One reviewer noted difficulty finding the store even by phone, so asking mall staff for directions is recommended.
Are the pizzas worth ordering?
No. Reviewers describe them as frozen, store-bought products at premium prices. Coffee, cakes, and matcha drinks are the stronger menu items.
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Last updated 2026-08-12