Kam Kee Cafe 金記冰室 @ The Starling
Kam Kee serves Hong Kong kopitiam classics at The Starling mall with solid execution on signature items like borscht soup and polo bun, but food quality swings unpredictably. Reviewers praise fast service during rushes and note the location suits casual business meetings, yet report frequent disappointments: watery coffee, underfried noodles, missing butter on takeaway items, and meat quality changes without explanation. One encounter with a rude waiter named Gaafar prompted an early departure after table-seating issues. Prices skew high for what arrives, and the gap between strong and weak dishes makes repeat visits uncertain. The kitchen's inconsistency shows across familiar items. Hor fun needs more color, roti bakar lacks crispness, cham pink comes weak, and liver porridge earns praise while egg tarts puzzle newcomers. A three-year regular flagged ingredient downgrades in the BBQ pork rice. Staff handle chaos competently during full houses, yet individual interactions sometimes veer into frustration rather than recovery when customers raise concerns.
