
Kenangan Coffee - Sunway Square Mall
Coffee quality is genuine: reviewers praise the Americano and single-origin Juwara, and drinks stay strong even an hour after purchase. Male staff like Afzal and HK earn consistent five-star praise for attentiveness and helpfulness. The space suits studying, has Hello Kitty decor that appeals to some, and the app offers strong first-timer discounts. However, cleanliness complaints recur across months: dirty chairs, uncleaned tables even when quiet, tissue shortages, and leaked coffee at pickup. Some female staff members have been called unfriendly or impatient, and special requests (sugar levels for diabetics) have been refused or poorly handled. Inconsistency in service and basic upkeep undercuts the good coffee reputation.

