Is this cafe good for getting work done?

Yes, reviewers mention it is quiet and not crowded, making it suitable for focused tasks. However, the wifi frequently disconnects, which may be frustrating if you rely on it.

What should I order here?

The viral tiramisu with espresso and specialty coffee are frequently praised. Avoid bagels if you prefer them chewy and substantial, as they have become fluffier and softer recently.

The Coffee Bean & Tea Leaf

Updated 2026-07-06 · 2,606 reviewed · 432 listed · Scored from 320 Google reviews · How we rank ›

4.2(320) 71 composite score See reviews on Google ✓ Verified

Specialty Coffee & Roastery CafesStudy / Laptop-Friendly Cafes

Services: Specialty Coffee & Roastery Cafes, Study / Laptop-Friendly Cafes
Reviews: 320

What recent reviews say

Reviewers praise the quiet, peaceful setting and specialty drinks like the viral tiramisu; it suits people who want to work or relax undisturbed. Service is inconsistent. Some staff are genuinely friendly and go the extra mile (birthday surprises), but others are reported as dismissive and impatient. A year of reviews shows recurring complaints about rude cashier behavior, one-hour waits, and slipping product quality (bagels no longer chewy or hefty). Wifi also cuts out.

Praised for

quiet workspace
good coffee and tiramisu
friendly staff when attentive
cozy ambiance

Watch-outs

rude or dismissive staff
slow service and long waits
quality decline (bagels)
wifi disconnects
cleanliness issues

great-coffeefriendly-staffcozy-ambianceslow-servicelong-wait-times

Best for: people needing a quiet spot to work or relax without crowds

Think twice if: staff rudeness and service delays are dealbreakers, or you rely on working wifi

Strengths

quiet, distraction-free setting
signature tiramisu with espresso
specialty coffee quality
open 7 days a week

Worth knowing

Bagel recipe changed: now described as fluffy and soft instead of chewy and hefty
Elle and Vire cream cheese removed from menu
Staff reported wearing glasses with moles under eyes showed dismissive behavior during order-taking
Birthday surprises offered (candles, signs)
Wait times have reached nearly one hour
Wifi regularly disconnects

What reviews say by service

Study / Laptop-Friendly Cafes: quiet and peaceful for focused work, but wifi unreliability is a real problem
Specialty Coffee & Roastery Cafes: specialty tiramisu and coffee praised, but bagel quality has noticeably declined

How it compares

Rated 4.2 against a 4.37 average across the 336 specialty coffee & roastery cafes businesses listed here.
Has more Google reviews than 59% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 48

Review volume 100

Review recency 100

Review sentiment 45

Profile completeness 100

Verification 30

Rating breakdown

160

102

Common questions

Is this cafe good for getting work done?: Yes, reviewers mention it is quiet and not crowded, making it suitable for focused tasks. However, the wifi frequently disconnects, which may be frustrating if you rely on it.
What should I order here?: The viral tiramisu with espresso and specialty coffee are frequently praised. Avoid bagels if you prefer them chewy and substantial, as they have become fluffier and softer recently.

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