A quiet workspace with decent coffee and desserts draws regular laptop users, though service quality swings wildly. Some staff earn praise for helpfulness, while others receive repeated complaints about rudeness and poor attitudes. Recent reviews flag slower service, a drop in bagel quality, and wifi that disconnects often.
Most reviewers praise the Hainan coffee, friendly service, and relaxed local vibe; they return regularly and recommend it for groups. Floor cleanliness lapses and occasional menu gaps temper the experience, though food quality and speed generally satisfy.
The Lemon Tree draws crowds for its aesthetic appeal, cosy setting, and desserts, with staff earning consistent praise for warmth and care. Food quality swings sharply: pastries and cakes often delight, but mains (eggs benedict, rice dishes) arrive overcooked or frozen-tasting, portions run small, and coffee trails expectations for a specialty cafe. Visitors come for the environment and sweets; they may leave disappointed if they order hot meals or expect fresh preparation.
Most visits deliver consistent quality: customers praise the coffee, the staff warmth (especially barista Hana), and clean, comfortable spaces suitable for work or relaxation. The main friction point is crowding at busy times, and one reviewer noted the loss of outdoor seating now replaced by merchandise displays, though the chain's multi-location model means other outlets may differ.
Last updated 2026-08-12
